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Two Edinburgh hotels gain excellent ratings

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Two Edinburgh hotels gain excellent ratings

Two recently refurbished hotels in Edinburgh have been awarded a top award which is based solely on the strength of customer reviews. The Grassmarket Hotel, in Edinburgh’s Grassmarket and The Bank Hotel just off The Royal Mile, have been awarded a Certificate of Excellence from Tripadvisor, after securing a series of four star and above reviews from its guests over the past 12 months.

The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award.

Rachel Duff, General Manager at The Grassmarket Hotel said: “We are absolutely delighted to have been awarded the Certificate of Excellence and it really highlights our outstanding customer service and the hard work that every single member of the team puts in to ensure guests more than enjoy their stay.

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